KPI Reason Analysis

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FRT — Reason Not Achieved
Total NO: 15 Klik angka → detail tiket · ✏️ → tambah remark
FRT Reason Remark (manual) BALIKPAPANBANJARMASINBERAUCILEGONJAKARTAKENDARIMAKASSARMANADOMEDANMELAKMUARA ENIMMUARA TEWEHPALEMBANGPALUPEKANBARUPONTIANAKSAMARINDASANGATTASEMARANGSORONGSURABAYAYARD Grand Total
FRT Reason Distribution
ART — Reason Not Achieved
Total NO: 54 Klik angka → detail tiket · ✏️ → tambah remark
ART Reason Remark (manual) BALIKPAPANBANJARMASINBERAUCILEGONJAKARTAKENDARIMAKASSARMANADOMEDANMELAKMUARA ENIMMUARA TEWEHPALEMBANGPALUPEKANBARUPONTIANAKSAMARINDASANGATTASEMARANGSORONGSURABAYAYARD Grand Total
ART Reason Distribution
⚠️ Mekanik Late ART
0 mekanik
MTTR — Reason Not Achieved
Total NO: 43 Klik angka → detail tiket · ✏️ → tambah remark
MTTR Reason Remark (manual) BALIKPAPANBANJARMASINBERAUCILEGONJAKARTAKENDARIMAKASSARMANADOMEDANMELAKMUARA ENIMMUARA TEWEHPALEMBANGPALUPEKANBARUPONTIANAKSAMARINDASANGATTASEMARANGSORONGSURABAYAYARD Grand Total
MTTR Reason Distribution
⚠️ Mekanik Late MTTR
0 mekanik
FTF — Reason Not Achieved
Total NO: 59 Klik angka → detail tiket · ✏️ → tambah remark
FTF Reason Remark (manual) BALIKPAPANBANJARMASINBERAUCILEGONJAKARTAKENDARIMAKASSARMANADOMEDANMELAKMUARA ENIMMUARA TEWEHPALEMBANGPALUPEKANBARUPONTIANAKSAMARINDASANGATTASEMARANGSORONGSURABAYAYARD Grand Total
FTF Reason Distribution
Detail Tiket
✏️ Tambah/ Edit Reason dan Remark
Booking ID:
Reason diambil dari SBS dan tidak bisa diubah di sini.
Remark akan disimpan ke tabel sbs_help.
📋 Edit Reason
Booking ID:
KPI:
Pilih reason yang sesuai. Akan disimpan ke kolom *_Reason2 di sbs_help.